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Testimonials

January 2010

I just wanted to send a quick note to let you know what a great job the GTC team is doing! They take such great care of me!

Problems with my laptop were increasing and each time they understood the issues and tried to fix. Finally, it was decided I needed a new laptop.

They were quick, thorough, helpful, and most of all patient with me! The transition to the new laptop was seamless. The team is always available to answer questions and passionate about helping getting my problems fixed.

Thought you should know what a great team they are!


Associate VP of Sales, Eastern Region, to local management of Non-profit Tourism Organization


November 2009

Keith,

Just want to drop a few words in regards to your GTC folks. I am not good with words, but bottom line is, the three engineers assigned to us have been exceptionally great in assisting us, staying as late as we need them to resolve any issues we encountered especially the last few days with little sleep.... I know we are paying for your services but your group goes over and above that is needed.

Thank you,

Federal Customer Team Lead


May 2008

Keith,

Your senior engineer went above and beyond today delivering outstanding Customer Service. The staff at the Help Desk did an excellent job as well. Just wanted to let you know your employees did a great job!

Systems Administrator
Large Pharmaceutical Company


May 2005

I need to let you know that you have an excellent technical staff. The GTC engineer was extremely knowledgeable on this Active Directory and Exchange migration project and impressed me to no end with his network and e-mail system skills.

He was able to resolve a few naturally occurring Microsoft software hiccups in usually one attempt and with confidence. In fact, we avoided a lot of glitches in the process and made the upgrade painless because he knew exactly what to do.

Our users had no downtime during the upgrade process. My boss, along with other staff, commended me this morning for a well-orchestrated upgrade. Thanks to GTC and your engineer.

Joel Grospe
Director, Technology Services
North Orange County Regional Occupational Program


April 2005

Just wanted to say the GTC engineer made a real difference in our active directory project here at Bourns, not by just staying within budget, but actually he moved us further along in the project than we anticipated at this time.

Results are what we were looking for at the end of the day, and John delivered. Specifically we reduced or eliminated the need for:

  • A backup server at each plant
  • Touching each desktop
  • The time required to move mailboxes from Exchange 5.5 to 2003

Bourns appreciated his efforts and will consider using him in the future as the need arises.

Howard Jenson
Network Administrator
Bourns, Inc.


April 2001

To Whom It May Concern:

It is with a good deal of pride and confidence that I write this Letter of Recommendation for GTC Systems of San Diego.

We are a School district of approximately 35,000 students located in south Orange County California. We have thirty-five schools with approximately five to six thousand computers district wide. My first awareness of GTC Systems was a couple of years ago at a CEDPA conference in Monterey, California. I attended a session entitled "Citrix for your School."

It is through this exposure and several subsequent opportunities to work with GTC that I have come to the conclusion that they are a first rate systems integrator possessing highly qualified Citrix engineers. I have found them to be a company of principles and integrity, with quality engineers and a desire to first understand and evaluate a problem, which results in formal written business plans on how the problem will be solved. As I indicated earlier, our district has used them several times, as well as having recommended them to others.

They know their business. They know their products. The know the solutions best suited for any organization. They will go the extra mile. You will never feel exploited. You will be so very impressed with their approach to problem solving, you'll not hesitate to use or recommend them. They are a top company with good, sound leadership. You will not be disappointed if you use them.

If you have any questions as it relates to our uses of GTC, please do not hesitate to call.

E. Neil Strecker
Director
Saddleback Valley Unified Schools


May 2000

"GTC is now my sole source for IT outsourcing. Previously, I bid out to multiple vendors, looking for the best price. But GTC not only gives me good pricing; they do the job right. They have experience and depth in both NT and Novell environments and the trust is there."

Stewart Taylor
Vice President of Information Systems
North County Bank


January 2000

"In the past six months, GTC Systems has helped us realize up to a 70 percent performance increase of our MS Office and Oracle Applications over our WAN and a decrease in our annual IT support cost by as much as a 50 percent.

This is a direct result of our successful Citrix project."

Ken Hayes,
Vice President of Information Systems

Advanced Marketing Services


January 2000

"PacketShaper has increased the performance of our mission-critical applications, enabled us to gain better control over our network traffic and has reduced our Help-Desk support costs for our 60 remote offices."

John Sisti
CIO

Memec


June 1997

"GTC provides quality reliable systems, superior service and competitive pricing.

There has never been a time that the folks from GTC could not solve our system problems. These people know what they are doing and it is a pleasure doing business with them".

Bob Hilchey
Systems Analyst
San Diego State University


April 1997

“Working with GTC has been a very positive experience for us and our users.

From planning our Winframe project, to installation, to after-sales support, they have always been extremely helpful and responsive. It is easy to find technical competence, but very rare to find the combination of technical expertise and customer service that is offered by GTC.”

John Graf
WAN Manager
Scripps Clinic, San Diego


May 1997

"Our agency employs over 200 users, maintains 5 file servers, a communications server, 3 NT application servers, an internal e-mail system utilizing external post offices, as well as Internet mail. The task of finding a vendor to support my operation has been tedious. I know the market is very competitive in pricing, but the major deficiency has been service.

GTC Systems has provided me with consistent competitive pricing, but, above all, your personnel have provided service that is unmatched by anyone in the industry. Your vision of the future and your accomplished technical staff's ability to implement today's technology has provided our company a way to keep ahead of the competition."

Harold Kuwazaki
Network Manager

Robert F. Driver Co., Inc.


June 1997

"As Information Systems Manager for Aon/Albert G. Ruben, a world wide insurance broker with annual earnings exceeding twenty million dollars, I deal with automation vendors of every kind on a daily basis. GTC Systems' responsiveness to their clients needs and demands stands alone in excellence in my experience.

Doing business in Los Angeles I have what may well be the largest base of local vendors in the world to choose from, as well as the global resources of Aon's world wide network of vendors. I choose, instead, to deal with GTC Systems in San Diego. That fact is due solely to their customer service philosophy..."Whatever it takes".

Bob Mikels
Information Systems Manager

Aon/Albert G. Ruben, Los Angeles


March 1997

Congratulations on all the success at GTC Systems.

I'm convinced that one of the reasons for your success is the great team of people. The San Diego Convention and Visitor's Bureau has come a long way with technology in the past few years, and we have GTC Systems to thank for a big part of this.

Jessica White
Desktop Support Manager
San Diego Convention and Visitor's Bureau


December 1995

"I can't tell you enough how impressed I am with your company. How do you do it? We always get that personal touch you would expect from a small company, but when we place an order for more than 70 systems you deliver like a big company. Well Done!

I want to thank you for making our MIS department look like wizards. The training department still can't figure out how we had so many fully configured, multimedia systems ready in such a short period of time"

Mike Smith
MIS - Technical Services
Furr's Supermarkets, Inc. New Mexico


August 1998

"Paul Alvarez and David Abbott worked with us from April through June, 1998. The training targeted two audiences. The first audience included approximately 50 manufacturing employees who use the computer for on-line documentation. GTC Systems created a 1-1/2 hour training class titled Getting Acquainted with Windows NT. They created a mini-training manual and conducted classes in TEAL's computer training lab to help these employees quickly understand the differences in the new operating system. The second audience included 90 administrative, engineering, sales and materials employees.

The course materials were attractive, clear and easy to use. Employees from all departments commented on how much they liked the training. They found David Abbott, the trainer to be very knowledgeable and easy to understand. They appreciated tips and tricks he gave them that help them work faster. GTC Systems was responsive and flexible about changes in course design, class size and class dates. David was conscientious in following up with employees after each class to answer questions and find out how they were doing with the new software.

We have been very satisfied with GTC Systems and would use them again without hesitation for future projects. Please feel free to call for any further details about our experience with their work"

Mary Schwalen
Training Coordinator
Teal Electronics, Inc.