Citrix Administration and Monitoring

GTC Systems is proud to introduce, Remote Citrix Administration and Maintenance. In keeping with our core competency, this exclusive offering combines years of installation and integration experience to provide an unprecedented service offering.

With GTC Systems' Remote Citrix Administration and Maintenance offering, your server based computing solution is complete. We take the Citrix model of digital independence to a new level by taking the Citrix Access Platform administration and maintenance responsibilities off the shoulders of your IT department.

Administration

  • Daily Citrix farm administration
  • Management and development of server "Gold" images
  • Automated application installation services
  • ICA desktop and web client updates
  • Configuration performance improvements and fixes
  • Terminal Services compatible printer driver updates
  • Standard business application upgrades (MS Office, Utilities, etc.)

Proactive Maintenance

  • Monthly and quarterly maintenance
  • Citrix MetaFrame feature release updates
  • Change management and maintenance procedures
  • Server updates with tested service packs and hot fixes

Documentation

  • Maintenance logs
  • Server maintenance, utilization and outage reports
  • Application usage auditing reports
  • Custom application reporting

Advanced Services

  • Disaster recovery procedures
  • On call technical support personnel
  • Citrix MetaFrame helpdesk

Key Benefits

We are a Citrix Platinum Partner with years of combined administration experience,and are in a unique position to leverage our expertise and offer this valuable service. By combining a unique offering with Citrix best practices and tools, our engineering staff has developed a standard bundled configuration of hardware and software that assures a stable, remotely manageable server farm.

This solution is extremely flexible offering a full spectrum of features and options. From daily Citrix administration to complete remote administration and maintenance, these services fulfill all your Citrix needs.

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