Step 1
Complete the fields to the right, select your support representative from the drop-down menu and click the Click Here button.

Step 2 
You are prompted to download a small virus-free plug-in.

Step 3 
With your permission, your support representative can view your screen and share control of your mouse and keyboard.

You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.